Customer Satisfaction
secureupload.eu will make every possible effort to ensure our Premium Members' satisfaction.
Refund Policy
We are convinced that you will absolutely love our user friendly file downloading service and we are offering a risk free money-back guarantee! If you are not satisfied with your premium account you can request a refund in the first 5 days, if you haven't downloaded more than 8 GB or more than 10 different files.
Feedback for refund
We would also like you to give us the reason why you were unsatisfied with our service and why you want to end your Premium Membership. We take customer feedbacks very seriously and use it to constantly improve our services. If you have any questions regarding the refund or cancellation of your account, please send your e-mail to refund@secureupload.eu.